Follow Your Different
228 Make It, Don’t Fake It with #1 Amazon Author Sabrina Horn
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We live at a time when there’s plenty of dumb and unquestioned business and live advice floating around the internet. Most of it comes from an avalanche of problematic stupidities from hustle porn stars. There’s also “Follow your passion”, which doesn’t always work out. Of course, there’s the tried and true, “Fake it until you make it.” Our guest today, Sabrina Horn, is the opposite of that.
Sabrina Horn has seen those situations play out in her career as a Communications Entrepreneur and eventually, CEO of HORN Strategy, LLC. Her new book, “Make it, don’t fake it” is out, and has hit no.1 on the Amazon charts as soon as it was released.
In this episode of Follow Your Different, what you’ll hear from her is a fun, no BS dialogue about what success really takes. If you’re interested in hearing more from Sabrina Horn, stay tuned to this episode.
Catching Up with Sabrina Horn
I talk with Sabrina Horn about the Silicon Valley days. When asked if a lot has changed over the years, Sabrina shares that it has changed, but not by much. According to conversations she’s heard around, CMOs often last for around 4 years before moving on. A few years ago, the shelf life for CMOs is usually 18-24 months before moving on to another or building their own company.
Sabrina then asks if I would go back.
“Not for two seconds. I hung up my gloves, I have no desire to, and I got nothing left to prove. Most importantly, I love my life the way it is. Now I get to make a difference at scale through podcasting and writing. I’ll do some advising and I still enjoy that very much, particularly under the right circumstances. But no, I don’t have any desire to do it. I’m at a different stage of my life like you are right, I’m in the throw down the rope stage, not continue to collect merit badges stage.” – Christopher Lochhead
Sabrina agrees and thinks that even while outside Silicon Valley, the podcasts and books still fills a hole and affects the overall meta in the industry.
Make It, Don’t Fake It
We then talk about Sabrina’s new book, Make It, Don’t Fake It. What’s amazing about the book is that it’s almost sort of a hybrid between a business book and a memoir. There were a lot of stories from personal experiences, the most of the advice that was given has a real-life situation that she has personally been through.
Sabrina shares that this structure was intentional.
“(These are) The stories of my profession and my career, bring the message that I wanted to deliver to life. And I didn’t want to write a book and do a ton of, you know, external research and take yours and do surveys. I thought, I’ve got 25 years of running a company. That’s my research. “ – Sabrina Horn
The Problem with Faking It
Sabrina then shares one of the things that the book tackles right from the get-go. It’s the mantra of “Fake it until you make it”. Because the biggest problem with this mantra is that you’re exposed. Either you get caught up in the lie, or get exposed right from the onset.
“It is initially which was sort of an innocent like tongue in cheek, little quip, right has, has become like a way of doing business a way of living. it’s an it’s a really bad excuse for bad behavior. And it’s not just, you do it at work, you do it in your personal life. And in nine times out of 10, you get caught.” – Sabrina Horn
While one would think that the biggest problem with faking it is getting caught, there is another aspect of it. If you think you’ll just fake it and learn along the way, that means you are not working optimally for the job you have. Instead on improving yourself and doing better, you are playing catch-up to get the skills you said you already have.
So it is better to just be yourself. Tell them what you can and cannot do, so everyone knows what to expect from you. Nowadays, being authentic can be refreshing, and it might even earn you the respect of the person who you are trying to impress.
To learn more from Sabrina Horn and her new book, “Make It, Don’t Fake It”, download and listen to this episode.
Bio
Sabrina Horn is an award-winning CEO, communications expert, advisor, and author. Horn is currently CEO of HORN Strategy, LLC, a consultancy focused on helping entrepreneurs and CEOs navigate the early stages of their businesses. She serves as an advisor and board member for a number of organizations and is a frequent speaker at industry forums and leadership conferences. Horn’s new book, “Make It, Don’t Fake It: Leading with Authenticity for Real Business Success” (forward by Geoffrey Moore) is published by Berrett-Koehler and aims to help executives make the right decisions as they start and grow their businesses for long term success.
She founded Horn Group, a public relations firm, with $500 and five years’ job experience, becoming one of few female CEOs in Silicon Valley in the early 1990s. Over a quarter century, her firm advised thousands of executives and their companies—from the hottest startups to the Fortune 500—doing so with a special focus on authenticity.
As a young executive, Horn learned about leadership on the job through two lenses: one, as CEO growing and running her firm, the other, as strategic advisor guiding her clients through their own unique business challenges. Facing countless difficult situations, crises, even failure, she came to understand that leadership is about making the right decisions at the right time based on the often very harsh, realities of the truth. Through her journey, she learned that there are no short cuts to achieving long term business success. Still, she confesses to having made many mistakes, and now in her first book, she shares what she learned about how to make it without faking it.
Links
Connect with Sabrina!
Twitter: @SabrinaHorn
LinkedIn: LinkedIn.com/in/SabrinaHorn
Sabrina’s book: Make It, Don’t Fake It
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
227 A.I. And The Future with Greatest Chess Player Ever Garry Kasparov and Noodle.AI CEO Steve Pratt
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In many circles, Chess is viewed as the ultimate display of intellectual might. If you think about it, chess is a fighting game that is purely intellectual and excludes all chance. In this episode of Follow Your Different, we talk to one of Chess’ ultimate combatants, Garry Kasparov.
At age 22, Garry Kasparov became the world’s youngest chess champion, and from 1984 to his retirement in 2005, he was ranked the number one Chess player on the planet for a record 255 months of his career. He is also known as the man who competed against an IBM supercomputer in 1997.
Today, Garry Kasparov is a political activist and an outspoken critic of Vladimir Putin. He is also the chairman of the Human Rights Foundation, and the author of the best-seller called Deep Thinking, Where Machine Intelligence Ends and Human Creativity Begins.
In addition to all of this, he’s also working with a few advanced technology companies, in which I had the pleasure of meeting him. He has started working with a good friend of mine, Steve Pratt of Noodle.AI. So listen in as the three of us talk about Covid-19, the relationship between humans and machines, and how Garry jokes about being the first knowledge worker to have his job taken by a computer.
Garry Kasparov and Steve Pratt on COVID-19
When asked how they were doing nowadays, Steve comments that it felt strange now that everything is slowly opening up. Nowadays, it seems weird when you see people not wearing masks when you go out, as compared to only a few months ago of masks and lockdowns.
Garry shared that while it is slowly opening up in America and Europe, the rest of the world is going through a very different experience. He laments the current situation in Russia particularly, where his family and friends reside.
“We know from history that the innovative power of undemocratic states is cannot be compared to the power of the free mind. It’s not an accident that the virus came from China, but the response came from the United States.” – Garry Kasparov
Garry also points out the disparity on how people trust the vaccines compared to the Russian-made Sputnik vaccine. He attributes this mostly to having the proper data to prove its efficacy, which the Sputnik vaccine is sorely lacking at the moment. While there are vaccines that have lower efficacy rates compared to those made by Pfizer and Moderna, they’re still widely preferred due to the fact that they have data and tests to back those numbers up.
Working Together and Freeing the Mind
When asked if the low vaccination rates can be attributed to the vaccine or implementation, Garry answered that it was both happening at the same time. While the vaccine hesitancy was expected due to the lack of data on their vaccine, Russian government tried to promote Sputnik as the ultimate cure against COVID. They went as far as donating it to other countries, some of which flat-out refused, which further damaged its credibility.
Moving away from Russia, Garry then compared China and the United States’ response to the virus. He notes that while China had a huge head start in studying the COVID virus, it still took them a while to create a vaccine that had low efficacy ratings. Enter US and the combined effort of the public and private sectors, and you have two working vaccines in just 10 months, both of which boast great efficacy.
“So again, it’s very important to recognize that it’s this the free world, when we lift all the restrictions on risk. It could realize the wildest dreams, and somehow, I think the pandemics served us well, because it proved that we have to go back to the spirit of innovation and become pioneers, to become explorers. What’s important, again, the free world has potential, and now this potential have been exposed in a positive way.” – Garry Kasparov
Human and A.I.
We then talked about technology and A.I., how people are still against it in fears of somehow making an evil sentient A.I. that will rule us all. Garry explains that we shouldn’t be afraid of A.I.; rather, we should use it to its fullest potential and keep it away from the hands of bad humans.
“The problem is not with the machines. The problem was bad humans that can use these machines to harm us. That’s the story of technology.” – Garry Kasperov
Instead, we still blame the machine if someone used it and caused problems. So, we still limit their capabilities, afraid of things we have just fantasized about while ignoring the benefits it could bring.
There’s also the argument of machines and A.I. stealing jobs from people. To which Garry comments that we should not despair if it happens. Rather, we should look forward to what we can do next, and adapt to it. Whether to learn the technology to handle the A.I., or develop something that can be used hand-in-hand with the new technology.
Rather than fighting with machines, we should learn how it could work to our benefit. Because at the end of the day, machines can decide, but it’s a human’s privilege to choose.
If you wish to hear more from Garry Kasperov and Steve Pratt about A.I. and how it can improve our future, download and listen to this episode.
Bio
Garry Kasparov
Garry Kasparov became the under-18 chess champion of the USSR at the age of 12 and the world under-20 champion at 17. He came to international fame at the age of 22 as the youngest world chess champion in history in 1985. He defended his title five times, including a legendary series of matches against arch-rival Anatoly Karpov. Kasparov broke Bobby Fischer’s rating record in 1990 and his own peak rating record remained unbroken until 2013. His famous matches against the IBM super-computer Deep Blue in 1996-97 were key to bringing artificial intelligence, and chess, into the mainstream.
Kasparov’s was one of the first prominent Soviets to call for democratic and market reforms and was an early supporter of Boris Yeltsin’s push to break up the Soviet Union. In 1990, he and his family escaped ethnic violence in his native Baku as the USSR collapsed. In 2005, Kasparov, in his 20th year as the world’s top-rated player, retired from professional chess to join the vanguard of the Russian pro-democracy movement. In 2012, Kasparov was named chairman of the New York-based Human Rights Foundation, succeeding Vaclav Havel. HRF promotes individual liberty worldwide and organizes the Oslo Freedom Forum. Facing imminent arrest during Putin’s crackdown, Kasparov moved from Moscow to New York City in 2013.
The US-based Kasparov Chess Foundation non-profit promotes the teaching of chess in education systems around the world. Its program already in use in schools across the United States, KCF also has centers in Brussels, Johannesburg, Singapore, and Mexico City. Garry and his wife Daria travel frequently to promote the proven benefits of chess in education and have toured Africa extensively.
Steve Pratt
Stephen is an instigator, agitator, and pioneer in creating world-class technology services organizations.
He has spent his career building innovative ways to create value for the world’s most important organizations.
Prior to Noodle, he was responsible for all Watson implementations worldwide for IBM Global Business Services.
He also was the founder and CEO of Infosys Consulting, a Senior Partner at Deloitte Consulting, and a technology and strategy consultant at Booz, Allen & Hamilton.
He twice has been selected as one of the top 25 consultants in the world by Consulting Magazine.
He has Bachelors and Masters degrees in Electrical Engineering from Northwestern University and The George Washington University focused on Satellite Communications.
For fun, Steve plays competitive tennis, races sailboats, and formerly was a crazed rugby player. He enjoys playing acoustic guitar for his children (not ready for prime time).
Links
Follow Garry and Steve today!
Steve Pratt
LinkedIn: in/StephenPratt
Website: Noodle.AI
Garry Kasparov
Twitter: @Kasparov63
Website: Kasparov.com
Check out his book: Deep Thinking, Where Machine Intelligence Ends and Human Creativity Begins
More on Kasparov:
NYTimes.com: Garry Kasparov – What We Believe About Reality
FoxNews.com: Russian Activist Garry Kasparov Blasts NBC Putin Interview
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
226 Real Digital Relationships | HalloApp Launch with Founders Neeraj Arora & Michael Donohue
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Welcome to this very special episode of Follow Your Different. We’ll talk about one of the most anticipated startups in Silicon Valley today, HalloApp. We sit down with HalloApp founders Neeraj Arora and Michael Donohue in the first and probably only – for some time – podcast.
Michael and Neeraj were two of the senior leaders who built WhatsApp, a category defining company in the messaging category. Facebook purchased WhatsApp in 2014 for $22 billion, in one of the largest tech acquisitions of all time. Today, there are over 2.5 billion WhatsApp users, and it dominates the messaging category.
Now, Michael and Neeraj are on route in pioneering a new category of “Real Relationship” app. It is a new model of communication app that is a combination of messaging and social functionality in a simple, private way.
They have the audacity to think they can change the future again by being radically different, and I all for it. If you are interested to learn more about what they have to offer, stay tuned to this episode.
WhatsApp Never Left Stealth Mode
When asked about something that most people don’t know about WhatsApp, Neeraj and Michael share an interesting story. If you’ve ever notice, WhatsApp never really talks to the press that much. It turns out that this particular quirk is something that the WhatsApp founders have developed into almost a culture, or a code if you will. It goes as such:
“Brass kicks up dust that gets into your eyes and makes you not focus on the product or the company”
Simply put, the higherups on WhatsApp just wants to focus on developing their products and services and let it speak for itself. Why worry about tech press when they can just impress their users with their amazing product?
Plus when you create the attention, it just means added distractions and things to facilitate. Which in turn leads to less focus on the product and more on keeping up appearances.
So you could almost say that WhatsApp never came out of stealth mode.
HalloApp with Neeraj Arora and Michael Donohue
It seems that Michael and Neeraj plan to follow the same code on their new endeavor, which is HalloApp. They will follow the same strategy of focusing on the user and the product, with minimal distractions.
This practice seems unorthodox and almost counterintuitive to what current companies are doing with their products, which is to hype up their products and make it popular even before its launch.
Yet for them, the focus is not to become famous or popular as an app of choice for most people. Their aim is to solve a problem, and find users that are looking for a solution. In the end, they will let the product speak for itself.
“I think the product should speak for itself. That’s it. Like if you do a good job of it, if you create user loyalty and trust, you don’t have to talk about anything about yourself or at all. Like, why do you need it, right? In the end, you should ask yourself the question, “why am I doing this?” And if the answer is I’m not getting to build a better product and more users, which is the case then then why would I do it?” – Neeraj Arora
Neeraj and Michael on Fast Growth
When asked further on PR and marketing, they believe the current way of pre-hyping the product won’t work for them. Their goal is to have users appreciate the product that they will share it to their family and peers, and let it grow almost naturally. It’s almost like they’re going back to the word-of-mouth approach in marketing, but digitally.
As for making it big, Neeraj comments that having a fast growth for a company is not always a good thing. Sometimes it even hurts your company in the long run. Neeraj and Michael would rather take it slow and build a product that will last forever, rather than aiming for large numbers at Day One.
“It actually hurts you, I think, fast growth. And fast growth is like the worst thing you can do for your product and your company. You would rather take a part of growing in a very thoughtful way and growing slowly and building a product that lasts forever. (For fast growth,) You’re going to have to get a million users at day one. I think that’s not what we’re doing this for.” – Neeraj Arora
If you want to hear more from Neeraj & Michael, and their thoughts on HalloApp and building digital relationships, download and listen to this episode.
Bio
Neeraj Arora
Neeraj Arora started his career at the mobile messaging app company in November 2011, heading its business. From June 2015 to February 2018, he was also one of the Board of Directors at the Indian payments giant Paytm. Prior to that, from December 2010 to November 2011, he served Google’s Corporate Development team as the senior member, helming acquisitions and investments in an array of products across different countries. Under his leadership, Google acquired Picnik, Zagat, Talkbin, Slide, Dailydeal.de, and PittPatt among others. Before that, Arora was a Corporate Development Manager at Google from December 2007 to December 2010. As the manager of Corporate Development team, his was responsible for finding and implementing acquisitions and strategic investments.
Before coming to Google, Neeraj worked as the Chief Manager of Investments and Corporate Strategy team at Times Internet Limited (Indiatimes) from June 2006 to November 2007. However, his career began as a Program Manager at a cloud solution company Accellion Inc, which he joined in August 2000 after completing B.Tech in Mechanical Engineering from IIT-Delhi. His job lasted till April 2005.
Michael Donohue
Michael Donohue was one of the founding members of WhatsApp, who built the largest real time messaging network in the world. Since his resignation as an Engineering Director at WhatsApp, he has founded a stealth mode startup and invested in 10+ startups. He is well known in the startup community for mentoring and advising high potential entrepreneurs.
Michael has a B.S. in Computer Science from Carnegie Mellon University, and prior to WhatsApp, he worked as a Software Engineer since 2000 for companies such as PayPal, Coverity, and QVT Financial LP.
Links
Follow Neeraj and Michael today!
Website: HalloApp.com
LinkedIn: in/NeerajArora
Twitter: @NeerajArora
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
225 Everybody Wants To Rule The World with #1 Tech Analyst Ray Wang, Chairman of Constellation Research
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In this episode of Follow Your Different, Ray Wang is back to talk about how to survive and thrive in a world of Digital Giants.
Ray Wang is the world’s number one Tech Analyst, and the founder of Constellation Research. He has a brand-new book called Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants. We talk about the points he wrote in the book, as well as other recent tech-related events and breakthroughs. This is a fascinating conversation with one of the smartest guys in tech, so you wouldn’t want to miss this episode.
Tech Breaches and Cybersecurity
When asked on the recent tech security breaches, Ray comments how we are vulnerable at the moment. It seems the current tech for protection available to the public is vastly outpaced by these breachers.
As to why these tech breaches keep happening, Ray quotes the Willie Sutton Rule: “Because that’s where the money is.”
He also thinks it is scary that if it is occurring here in the US, then how about other countries that might have less defense mechanisms in place? While you can expect corporations to have systems in place to counter that, it can be harrowing for smaller companies.
Ray’s advice is that your company should always have a back disaster recovery ready to go. So if your company was unlucky enough to get hit these breachers and ransomware hackers, you can just revert your system using that backup. You might lose a few hours work due to it, but it’s better than succumbing to these malicious entities.
Ray Wang: Everybody Wants to Rule the World
Ray shares that when you think Digital Giants, you think large corporations. While large corporations can be Digital Giants, the reverse is not always true. It’s not about the size or the market that the company dominates, it goes a bit deeper than that.
With the cost of access to fast internet and tech becoming cheaper by the minute, more people are swarming the net as we speak. One commodity that is often overlooked when moving around the web is your personal information.
“First thing is, you have to believe in the fact that your personal data, genomics, and digital exhaust should all be property rights. The reason that’s important is because we have laws that talk about how you treat and give consent to property. Land rights, invention, IP and trademarks, right?
The good news is property laws exist. And in every state, country, and jurisdiction, you just have to say, “look, your personal data is a property, right?” And if somebody wants to use it, you need their consent. Suddenly, boom, you actually now have a whole economy around data. You’ve actually put the ownership of data back in the hands of the people that are creating that data.” – Ray Wang
So why is this important? Because for something that should be property, we seem to be giving it away easily in exchange for simple access. These Digital Giants then use that information to further benefit on our behalf, turning you into a product rather than a user.
Amazon, the Ultimate Digital Giant
Ray elaborates further by comparing Facebook and Google, and how these two Digital Giants operate. What’s fascinating is how Google is often perceived as the good guy, while Facebook is the bad one. When in truth, both giants have the same aim, it’s just that their delivery varies.
While talking about these two giants, Ray brings up the ultimate digital giant, Amazon. Why is it the ultimate digital giant? Unlike Facebook and Google, who are focused on one or two aspects to dominate in, Amazon seems to have its fingers dipped into multiple cookie jars.
“Amazon is the ultimate digital giant. I mean, it’s got ads. It’s got search. It even has subscriptions via memberships and prime. It’s got the goods and the services and their own network that’s on the back end. So that’s really what’s going on. We see a rise of these things called Digital Giants that have dominated markets, but they’re battling each other out for every digital monetization model there is.” – Ray Wang
Want to learn more from Ray and how to thrive in the world of Digital Giants? Download and listen to this episode.
Bio
R “Ray” Wang (pronounced WAHNG) is the Founder, Chairman, and Principal Analyst of Silicon Valley based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and authors a business strategy and technology blog that has received millions of page views per month. Wang also serves as a non-resident Senior Fellow at The Atlantic Council’s GeoTech Center.
Since 2003, Ray has delivered thousands of live and virtual keynotes around the world that are inspiring and legendary. Wang has spoken at almost every major tech conference. His ground-breaking bestselling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray’s new book about Digital Giants and the future of business titled, Everybody Wants to Rule the World will be released July 2021 by Harper Collins Leadership.
Wang is well quoted and frequently interviewed in media outlets such as the Wall Street Journal, Fox Business News, CNBC, Yahoo Finance, Cheddar, CGTN America, Bloomberg, Tech Crunch, ZDNet, Forbes, and Fortune. He is one of the top technology analysts in the world.
Links
Follow Ray today!
Website: RayWang.org
Twitter: @RWang0
LinkedIn: in/RWang0
Check out Ray Wang’s latest Book: Everybody Wants to Rule the World
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
224 The Power of Trust with Harvard Business School Professor Sandra Sucher
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Trust is a cornerstone of society. It’s the seminal component that’s required for everything to work, including everything in business. Professor Sandra Sucher says that trust at every level of business and society has never mattered as much as it does right now.
In this episode of Follow Your Different, Professor Sandra Sucher talks about The Power of Trust, and how companies could earn, lose, and regain people’s trust. So if you are interested in learning about the different levels of trust across different levels in business, stay tuned to this episode.
Why Trust is Important
When asked what she thinks is the most important thing to learn about trust, Professor Sandra points out that it is important to know that trust is a type of relationship. It’s a relationship of almost like trusting your vulnerabilities to another person and believing in their actions.
While not entirely quantifiable, this insight makes us aware of how we should handle trusting another person, whether in business or in our daily lives.
“This is not like terra incognita, to any of us. And it says the trust is something you can get your arms around. It’s not ether, nor magic. And it’s not fairy dust. It’s resolved.” – Professor Sandra Sucher
Knowing this, we now have an idea as to where to think about how we can become a trustworthy person.
Culture and Trust in the Company
One of the things Professor Sandra have found in their research is that developing culture in a company is also based on trust.
People often associate culture as a kind of reputation management, more on handling how people think about them and the company. Though it’s better defined as building trust from within. When the people in your company trust the management and the company, they will be more invested in making it better. They trust that the company is doing its best, so they should do their best as well.
“So if you don’t have trust inside the company, kiss it goodbye. It’s not going to get it outside the company.” – Professor Sandra Sucher
Trust is a Judgement Call
Professor Sandra also defines trust as a judgement call people make, based on different factors that they perceive from someone. In terms of business, it could be with regards to their competence, their motives, and whose interests they are serving, among other things.
Another thing to note is that people also focus on how companies treat their people. So it’s not just about getting results. How you accomplish your goals also matter.
Professor Sandra thinks that one of the key things that set them apart from other research is their focus on Impact. While that previous point pertains to knowing how they interact with equals and those who work below them, a person or company’s impact pertains to how they affected others with their actions, whether directly or indirectly. This is quite important because then, you are basing your judgement on actual experience rather than information from second to third hand information.
With all this information, at hand, we make our judgement call. Are they competent? Do they care about other people’s interest? Have their actions impacted you in some way? If that was the case, did they take accountability for unintended impacts?
So while you can’t entirely quantify how Trust can be gain or lost by a company, having these parameters to have an estimate is a great way of gauging the current level of trust.
To learn more about Professor Sandra Sucher and The Power of Trust, download and listen to this episode.
Bio
Sandra Sucher
Sandra Sucher is a professor of management practice at Harvard Business School, where she has been teaching for the last twenty years. She’s an advisor to the Edelman Trust Barometer, and has spoken about trust at Edelman and numerous companies and at Harvard Business School events.
She provides expert commentary for Bloomberg, The New York Times, The Washington Post, The Wall Street Journal, NPR and Fortune.
Prior to teaching at Harvard, Sucher had a two-decade career as a senior level executive and business ‘fixer,’ specializing in uncovering complex organization problems and creating new ways to address them.
She lives in Massachusetts.
Links
Learn more about Sandra: Harvard Business School Profile
LinkedIn: in/Sandra-Sucher
Twitter: @SandraSucher
Check out her new book: The Power of Trust
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
223 How To Produce Breakthroughs With “Alien Thinking” with Dr. Michael Wade
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We are living at a time where the world needs breakthroughs more than ever. People who want to develop the ability to create a different future have never been more in demand. Though in order to do this, we need models and framework, as well as ideas and inspiration to help create those breakthroughs in our lives and businesses.
In this episode of Follow Your Different, Dr. Michael Wade shares with us on how to see the world with fresh eyes and the power of different thinking. He also explains how to navigate such that your breakthroughs can actually come to life, and so much more!
Professor Michael Wade’s new book, Alien Thinking, blows open much needed research and insight in this regard. ALIEN is actually an acronym that he and his co-authors came up with, and it stands for Attention, Levitation, Imagination, Experimentation, and Navigation. If you want to know the story behind it, stay tuned to this episode.
The Definition of a Breakthrough
The conversation starts of by establishing their definition of a breakthrough. When talking about a breakthrough, Dr. Mike thinks that it should be something a large improvement, or something that hasn’t been done before. It has to be enough to take something to the next level.
“It’s not just having an idea, which is hard enough. It’s about taking that idea and kind of break through the process to become a breakthrough solution.” – Dr. Michael Wade
Which is not to say that small changes and incremental innovation is bad. They are great for optimizing those big breakthroughs you have further down the line. It can also help you reach some short-term goals for yourself. Dr. Mike just chooses to focus on studying and looking an eye out for breakthrough innovations.
Exponential Breakthroughs are Harder to Reach
When asked why people seem to find it easier to go incremental than exponential, Dr. Mike thinks that we are simply not built for it. It takes extra effort to break away from the norm and challenge our usual assumptions about how things are done.
If you can’t even bring yourself to challenge those assumptions and preconceptions, making a breakthrough will just be a pipe dream.
ALIEN Thinking with Dr. Michael Wade
Dr. Mike talks about how they try to break down what it means to do something original in an original way. This is because having an exponential or radical innovation often requires being original.
Which is why the title of the book, Alien Thinking, fits so well with the idea. Aside from the acronym it stands for, the metaphor of the alien can help you see things in a fresh perspective.
“Every day, we go through life without really questioning things after a while. So what we’re challenging people to do when they read the book is to see the world like an alien, and see things for the very first time without preconceived notions about the way things should work. So a lot of what we talked about in the book is about is about how to do that how to regain that ability to see things in, in new ways with fresh eyes.” – Dr. Michael Wade
To hear more from Dr. Michael Wade and how to see the world through Alien Thinking, download and listen to this episode.
Bio
Michael Wade is a Professor of Innovation and Strategy at IMD and holds the Cisco Chair in Digital Business Transformation.
He is the Director of the Global Center for Digital Business Transformation.
His areas of expertise relate to strategy, innovation, and digital transformation.
He obtained Honours BA, MBA and PhD degrees from the Richard Ivey School of Business, University of Western Ontario, Canada. Previously, he was the Academic Director of the Kellogg-Schulich Executive MBA Program.
Michael has been nominated for teaching awards in the MBA, International MBA, and Executive MBA programs.
RESEARCH AND THOUGHT LEADERSHIP
Michael has published works on a variety of topics, including digital business transformation, innovation, strategy, and digital leadership. He has published nine books, more than a hundred case studies and articles, and appears frequently in the mainstream media. One of his articles was among the top 20 cited articles in business, management and accounting worldwide for five years, according to Scopus (the largest abstract and citation database of peer-reviewed literature).
His Latest book, published in 2019, is Orchestrating Transformation: How to Deliver Winning Performance with a Connected Approach to Change. His previous book, 2016’s Digital Vortex: How Today’s Market Leaders Can Beat Disruptive Competitors at their Own Game won multiple awards and has been translated into five languages.
Professor Wade has been named one of the top ten digital thought leaders in Switzerland three times by Bilanz, Le Temps, and Handelszeitung, most recently in 2020.
CLIENTS & INDUSTRY EXPERIENCE
At IMD, Professor Wade directs a number of executive programs related to digital transformation, including Digital Execution, Digital Transformation for Boards, and Digital Disruption. He also founded and directs Europe’s first and largest program for executives on digital, Leading Digital Business Transformation.
He has directed custom programs related to strategy and digital business transformation for Vodafone, AXA, Tetra Pak, Honda, Gazprom, Credit Suisse, and Cartier, among others. Michael provides consulting services, executive education, and expert evaluations to several public and private sector organizations on strategy and digital transformation.
He sits on a number of corporate boards as an advisor on digitization and business model disruption. He has lived and worked in Britain, Canada, Japan, Norway, Costa Rica, and Switzerland.
Links
LinkedIn: in/MichaelWade
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
222 America’s Time of Great Questioning with Pastor Quentin M. Mumphery
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We are living in a time of historical, cultural, and racial consequence in the United States. People are asking very big questions about fundamental design points around their life. How do they want to work, live and play? Many thoughtful Americans are also asking themselves about our country’s design, and the kind of future they want for themselves and their family.
In this episode of Follow Your Different, we talk about all these and more with Pastor Quentin Mumphery. Pastor Quentin is a native of Chicago’s South Side and is the founder and senior pastor at New Hope covenant church.
Pastor Quentin is also the co-author with Eddie Yun, Pastor Dave Ferguson and myself, of a Harvard Business Review post about justice deposits, encouraging people, people in companies for that matter to move some of their cash deposits to black owned banks. If you want to learn more about it, stay tuned to this episode.
Being a Pastor in Today’s Society
Pastor Quentin shares how he grew up on the south side of Chicago, and some of his influences growing up. He muses that Chicago has always been a great yet troubled city, and has the best and worst of everything.
Everyone is exposed to the same extremes, though their reactions can be quite different. People clamor for change and a better future, while at the same time focus on finding ways to live at the moment. This dynamic tension of sorts is the reality that each of us is living with at the moment, and which Pastor Quentin hopes to understand.
“I’m a believer that people want the best, but sometimes do the worst. And I think that part of that is just the human condition.” – Pastor Quentin Mumphery
Serving God in Different Ways
Pastor Quentin talks about his inspirations in church, and how they approach serving the Lord and the community in different ways. As a teen in a youth ministry of the church, they would go where the hurting people were. Whether it was the best place in town or places where you wouldn’t normally expect a man of cloth to be in, they would go and pray.
“Part of what I believe it means to be a man of God and a man of faith is that we don’t just run and turn our head when trouble is there. The scriptures call us to be soft and light. And I believe part of that is showing up where light is needed.” – Pastor Quentin Mumphery
When given the example of St. Christopher, Pastor Quentin wholeheartedly agrees and states that there are a lot of ways you can serve God. You just have to find the best way you can do it.
Taking Things into Perspective
Pastor Quentin talks about the theological and philosophical sides of being good or bad. We often see people do bad things and justify them because they are doing it for a good cause. But according to who though? If you flip that and see it from the other side’s perspective, you’re the bad one doing the awful things to them.
“I tell this to people all the time, too. I said, every one of us are the villain in someone’s story. The thing is when we tell our own story, we’re always the hero. We’re always the hero, right? Anything bad to happen, it’s always someone did this to me.” – Pastor Quentin Mumphery
So Pastor Quentin tells us to keep this question in mind: “Who determines whether you’re good?” It will help in considering other people’s perspective, and prevent the mindset of always having the moral high ground on things.
To hear more from Pastor Quentin Mumphery and his questions for America, download and listen to this episode.
Bio
A native of Chicago’s south side, Pastor Quentin M. Mumphery is the Founder and Senior Pastor of New Hope Covenant Church, A contemporary urban church with classic experience in a modern environment, located on Chicago’s south east side.
Pastor Mumphery previously served as Lead Pastor of Windsor Park Lutheran Church, as well as Associate Pastor of New Life Covenant Church Southeast, under the leadership of Pastor John Hannah. Pastor Mumphery received his foundation in the Kingdom at the Salem Baptist Church of Chicago, where he accepted his call to ministry as a teen in the Youth Church.
In addition to his pastoral role and civic leadership, his servitude extends extensively in the field of education. Pastor Mumphery serves as a Vice President for a national education management organization, working with high-risk youth in many of the most challenged communities in the country. Pastor Mumphery is a graduate of Whitney M. Young Magnet H.S and the University of Illinois at Chicago. He also received his Master’s degree from North Park Theological Seminary.
A prolific preacher and teacher, Pastor Mumphery is committed to excellence in preaching through strong biblical exposition, powerful demonstration of the Holy Spirit’s power, as well as relevant ministry outside of the walls of the church to uphold the cause of the poor and oppressed.
Links
Website: New Hope Covenant Church
Follow Pastor Quentin Mumphery: New Hope Covenant’s Pastor
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
221 How To Be A Mission-Driven Pirate with Co-Founder of Greenpeace & Founder of Sea Shepherd Captain Paul Watson
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According to NOAA, the US National Ocean Service scientists estimate that 50 to 80% of the oxygen production on earth comes from the ocean. Furthermore, the ocean absorbs 50% more carbon dioxide than the atmosphere does. Scientists also estimate that about 1 million species of animals live in our oceans. So to say that the oceans matter is an understatement. It’s a fact that our oceans are the reason for life on our planet. Our guest today Captain Paul Watson says, “We are the ocean.”
In this episode of Follow Your Different, Captain Paul Watson shares his experience as a Sea Shepherd and what it takes to dedicate your life to be on a cause that matters to you. Captain Paul Watson is the founder of Sea Shepherd, a nonprofit focused on saving marine wildlife through direct interventions with poachers and the like. He was also a co-founder of Greenpeace, and talks about why he parted ways with the organization.
That said, whether you love him or hate him, every second of this dialogue is riveting. So stay tuned.
Dedication to His Cause
When asked about how he got started in his cause, Captain Paul shares that even as a child, he had always helped animals that needed it. He would free them from traps that he found around his hometown.
Captain Paul then took it to the next level by cofounding Greenpeace Foundation back in 1969, and eventually established Sea Shepherd in 1977.
As for the challenges he has faced, there was a particular one that stuck with him. This was back in 1973, when he was a volunteer medic for the American Indian Movement. Even as they were surrounded and overwhelmed, Russell Means said this to him:
“Well, we’re not concerned about the odds. And we’re not concerned about winning or losing, we’re here because it’s the right place to be the right thing to do in the right time to do it. Don’t worry about the future, focus on the present, what we do in the present will define what the future will be.” – Russell Means
The Sea Shepherd Society
Captain Paul talks about the activities of the Sea Shepherd Conservation Society, and their partnerships with several countries to protect marine wildlife. As most of their activities tend to cross over country boundaries, cooperation and coordination with local authorities is important in having an effective campaign.
He then further explains that 40% of the fish that is caught in the world is illegally caught. By illegal, it either was caught by fishing vessels crossing country boundaries without permission, by illegal or unsustainable means, or by overfishing certain species of fish due to demand.
Yet no one questions how their favorite fish arrives in the market. Worse still, not all of the fish that are caught are for human consumption.
“The other problem we have is that a good percentage of the fish caught isn’t even eaten by people. It’s fed to animals to pigs to chickens to house cats, to domestic salmon to fur bearing animals. 2.8 million tons of fish go just for cat food all the time.” – Captain Paul Watson
Plundering the Oceans
Captain Paul points out that it’s sad that not a lot of people seem to understand how devastating it would be for everyone if we continue this way. Plundering the oceans is causing incredible diminishment in both its biodiversity and interdependence.
As he said before, we are the ocean. If the ocean dies, we die. Simply put, the ocean is the life support system of our planet.
The ocean plays a huge role in our lives: from providing many households with food, down to the air we breathe. Did you know that 70% of the oxygen we breathe are generated by Phytoplankton? Yet since 1950, we have lost 40% of our phytoplankton populations in the sea. This means less oxygen for everyone. This also means less food for certain marine life, which then provide nutrients to phytoplankton to thrive. Hence the destructive cycle continues.
“The real problem that we have is we have this anthropocentric point of view, we look on the planet, as it’s all about us. Everything is here to serve us, we have dominion over everything, nothing is more important than we are. But the reality is, is that many species are far more important than we are because we can, we can exist without them, they can exist without us.” – Captain Paul Watson
To hear more from Captain Paul Watson and how to be a mission-driven pirate, download and listen to this episode.
Bio
Paul Watson is the founder of the Sea Shepherd Conservation Society – an organization dedicated to research, investigation and enforcement of laws, treaties, resolutions and regulations established to protect marine wildlife worldwide.
Over the years, Paul Watson has exhibited a remarkable diversity in his activism, including:
- Co-founder of Greenpeace in 1972 and Greenpeace International, 1979
- Founder of Sea Shepherd Conservation Society, 1977
- Field Correspondent for Defenders of Wildlife, 1976 to 1980
- Field representative for the Fund for Animals between 1978 to1981
- Representative for the Royal Society for the Protection of Animals, 1979
- Co-founder of Friends of the Wolf, 1984
- Co-founder Earthforce Environmental Society, 1977.
- Director, National Board of the Sierra Club USA, 2003 to present
Watson majored in communications and linguistics at Simon Fraser University in British Columbia. He has lectured extensively at universities around the world, and was a professor of Ecology at Pasadena College of Design from 1990 to 1994. He was also an instructor in UCLA’s Honors Program in 1998 and 1999.
Currently, Watson is a registered speaker with the Jodi Solomon Speakers Bureau of Boston, and regularly gives presentations at colleges and universities in the United States and at special events throughout world.
In 2000, Watson was chosen by Time Magazine as one of the environmental heroes of the 20th Century.
Links
Follow Captain Paul Watson:
Website: Sea Shepherd Conservation Society
LinkedIn: in/CaptainPaulWatson
Twitter: @CaptPaulWatson
Check out the Netflix Documentary Seaspiracy
Here are a few articles related to Captain Paul Watson and his work:
NYTimes: Germany detains Activist Captain Connected with Whale Wars
The Guardian: A handful of corporations could hold the answer to crisis in the seafood industry
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
220 Think Like Amazon with John Rossman
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In 2020, Amazon.com became an essential service in America. The company is now worth $1.6 trillion, and has become one of the greatest B2B companies in history, the Category King of E-commerce. Amazon Web Services is also the fastest growing B2B tech company ever.
It’s shocking that one company is dominating on both the consumer and enterprise technology side in a way that we’ve never seen one company do before.
On this episode of Follow Your Different, our guest today is the expert on the Amazon Way. As a matter of fact, he wrote the book on it. John Rossman is an extraordinarily sought-after author, speaker, and thinker in business, because he is teaching all of us how to be like Amazon.
John Rossman is the author of The Amazon Way, a former Amazon Leader and Managing Partner at Rossman Partners. In his new book, John breaks down the Amazon leadership principles and how we can learn to innovate and compete in the digital era. So if you’re interested in learning more, you’ll love everything about this conversation.
Compete Differently
John Rossman shares what his inspiration was to making the book. For him, it was a matter of getting the word out and letting people know what you can learn from Amazon’s business strategies. You can then use these to incorporate into your business culture and leadership approach so you can better compete in the market.
“That’s kind of the fair way that I play. And I just love the notion of like, we got to compete differently and that is what you Amazon is teaching us. That’s what I try to take away and give to my readers.” – John Rossman
The American Story
John talks about a bit of history on how Amazon came to be, and thinks that it doesn’t get highlighted enough that Amazon and Jeff Bezos is the American Story people aspire to have. He’s someone who bet on himself, left his cushy job and went all in on his idea.
It took Amazon literally two decades to become the juggernaut we know them to be right now, and it was not without its problems. Though despite these problems, Amazon continued to push on and in these bad times came the leadership principles that they continue to follow to this day.
“Those are the leadership lessons I learned so much from and his consistency in beliefs, like them or not, at least they’re consistent, and they’re super well-articulated. And so I think that that is a big story that that doesn’t get told enough.” – John Rossman
Pushing On Despite Criticisms
John recalls how it was like in the early 2000s, particularly on how media and the public perceived Amazon. Other entrepreneurs and business leaders didn’t believe that they could succeed, and they were always doubted.
Yet when you look at Amazon today, it’s as though it is an essential service for everyone. That’s saying a lot for something that is owned by a private entity.
He also shares how Amazon handled the situation once the pandemic hit. Unlike other businesses and services that bided its time and waited, Amazon focused their attention on how to deliver the best service they could despite the on-going situation.
To say it paid off would be the understatement of the year.
“All you remember the days of like, the grocery store shelves being barren and everything, right? Amazon was the answer, dude on toilet paper for Fox, and food and things like that. They did an amazing job at quickly shifting, and the thing I was pointing out to everybody is like, it didn’t happen by accident.” – John Rossman
To hear more from John Rossman and on how your business can be like Amazon, download and listen to this episode.
Bio
John Rossman
Digital and Innovation Advisor
Mr. Rossman is an expert at digital business models, operations and organizing programs. He has led engagements on developing innovation processes, Internet of Things strategies, marketplace and API driven platform business models.
He is a sought-after speaker on creating a culture of operational excellence and innovation.
Mr. Rossman has worked with clients across various industries, including retail, insurance, education, healthcare, consumer products, industrial products and transportation.
Mr. Rossman’s notable assignments include The Bill and Melinda Gates Foundation, Microsoft, Nordstrom and several of the world’s leading retail and insurance organizations.
Prior to Rossman Partners, John was a Managing Director at Alvarez and Marsal, a performance improvement consulting firm.
Prior to A&M, John was an executive at Amazon.com where he launched the Marketplace business and third-party selling platform, and ran the merchant services business.
Links
Connect with John!
Website: The-Amazon-Way.com
LinkedIn: in/John-Rossman
Twitter: @JohnERossman
Get the Book: The Amazon Way: Amazon’s 14 Leadership Principles
We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!