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On this episode of Christopher Lochhead: Follow Your Different, we ask the question: Who are You?  What do you want to be? What’s the difference between being and doing? And who better to help us answer those questions that the legendary Minter Dial.

Minter Dial is a B2C Branding Master, having had a legendary career with L’Oreal and the CEO of hair care brand REDKEN. He’s also an extraordinary storyteller; his first two published books be international prize winners. His new book, called You Lead, is definitely a must-read.

If you believe in the power of dialogue to change thinking, you’re going to love everything about this episode.

You Lead

The conversation starts off about Minter Dial’s new book, and how it has brought up several great points as you progress through it. One of the most thought-provoking ones is the idea of being yourself makes you a better leader. This makes sense, as one of the biggest causes of struggle and pain in life and one’s career is trying to be something you are not, just to accommodate others.

Minter explains that one of the issues that bad leaders face is that they probably do not have the proper people skills for the job. That disconnect, more often than not, stems from their lack of awareness about who they are.

“Essentially, there are probably very few good leaders. And the reason for that isn’t that they don’t have people skills, its that they haven’t done the work to figure out who they truly are. My observation is that a lot of people think they know who they are. They might have a broad idea of who they want to be. But they haven’t done the hard work that says more precisely “who I want to be.” “ – Minter Dial

The Ability to be Good

Christopher shares that one of his friends think that his superpower was the ability to go deep in anger. That he was able to embrace and utilize it to make powerful statements, but not let it consume his rationale.

Minter explains that he thinks that people are wired to be good, in general. The reason why we are like that is the need to be together rather than stand alone. The only way that would work is if we are good to each other.

“If you’re an evil person, as a CEO, you might do well in the short term. But as soon as you leave the vacuum that you’ve created, and all the damage that you have sown will cause an impossibility for the follow up act. And so it might be a short term approach. So the bottom line is, I think that we all have the ability to be good.” – Minter Dial

Sure, all people have dirt, a bit of evil and naughtiness in all of us. But it is important to be aware and understand how much of that we should bring to the table. But it’s also not good to hide it all. Showing some of your foils or imperfections shows that you are still human.

Minter Dial on Radical Self-Awareness and Roundedness

Christopher continues with this line of thought, saying that it isn’t radical transparency that CEOs need, but radical self-awareness. To know your own strengths and weakness, so you know what to work on and keep yourself well-rounded. You are also then aware of what you lack, and can surround yourself with people that can fill those gaps.

Minter agrees with this assessment, and adds that sometimes, we tend to exclude people that could attribute to this roundedness. His example for this is journalists. If you’re building a tech team, you’d get the usual suspects: HR, finance, and marketing. But what a bout hiring a journalist? At first, you might think it’s an odd fit. But if you think of what journalists do rather than the industry they came from, they are probably really good at discerning the tastes of the people. They would have to be when writing up articles to entice people to read them.

His point is, learn to diversify in your choices, and it could end up with a more rounded group than you normally would.

To hear more from Minter Dial and how to figure yourself out, download and listen to this episode.

Bio

Minter Dial is a storyteller, filmmaker, four-time author and an international professional speaker. After a 16-year international career at L’Oreal, he set off on his own and speaks and consults on Leadership, Branding and Transformation.

He has spoken at prestigious conferences around the world (and now online) to great acclaim. He works with major global brands such as L’Occitane, Google, Samsung, Remy Cointreau, Kering and Tencent.

Among his works, Minter is author and producer of the award-winning WWII documentary film and book, The Last Ring Home, A POW’s Lasting Legacy of Courage, Love and Honor in World War Two (November 2016). The book won the Book Excellence Award 2018 in the category of Biography.

His second book, Futureproof, How to get your business ready for the next disruption (Pearson-FT Imprint), co-authored with Caleb Storkey, bowed September 2017 and won the Business Book Award 2018 in the category of Embracing Change.

His last book, Heartificial Empathy, Putting Heart into Business and Artificial Intelligence (DigitalProof Press), came out in November 2018. It won the Book Excellence Award 2019 in the category of Technology and was finalist for the Business Book Awards 2019.

His newest book, You Lead, How Being Yourself Makes You A Better Leader (Kogan Page) bowed in January 2021.

Prior to setting up his own ventures, Minter led a 16-year international career with the L’Oréal Group – including 9 different assignments in France, England, USA and Canada.

Among these, Minter was CEO Worldwide of REDKEN, then of the Professional Division for the Canadian subsidiary. In his final position at L’Oreal, he was a member of the Executive Committee worldwide, in charge of eBusiness, Business Development and Education.

Minter’s leitmotif is to elevate the debate and connect people. Sportingly, he’s been a lifelong fan of the Liverpool FC and the Philadelphia Flyers. He’s a dedicated Dead Head, padel tennis aficionado and loves languages.

Links
Connect with Minter Dial

Website | You Lead | Minter Dialogue

We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on Apple Podcast! You may also subscribe to his newsletter, The Difference, for some amazing content.

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On this episode of Christopher Lochhead: Follow Your Different, we continue our focus on the current situation in the world and in the United States. Because in times of great change and great uncertainty, we turn to great, though in some cases, counterintuitive minds. Today, we talk to one of the great minds of today, David Sacks.

David Sacks is a legendary entrepreneur, category, and company builder – and now, venture capitalist. He is the founder of Craft Ventures. In Silicon Valley, David is a living legend. You see, he was the co-founding CEO of Paypal, founder and CEO of Yammer, which sold to Microsoft for over a billion dollars. He has been an early investor and advisor to companies like Facebook, Twitter, Uber, SpaceX, Airbnb, Slack, and so much more. He’s also co-hosting an amazing podcast called All In, which has become one of the most popular dialogue podcasts in the world.

So if you want to listen to the thoughts of this legendary individual, stay tuned to this episode. If you want to check out our past dialogues with David Sacks, you can check them out here.

This episode was recorded on March 29^th, 2022

David Sacks Goes All In

The conversation starts off with what’s new with David, particularly, his relatively-new podcast. David explains that it started out as a conversation pod with his “besties”. It was something they did to pass the time during COVID. Little did they know, it would grow into what it is today.

“It’s been kind of a surprise. We started doing it at the beginning of COVID when we were all trapped in our houses and had nothing else to do. So it’s me and three friends, the four besties as we ironically say, and yeah, we’ve been doing this weekly pod. Amazingly, it’s climbed the charts. I think the new episodes tend to be in the top 30 or 40 podcasts. And it’s done really well.” – David Sacks

David shares that at first, they tried to focus on talking business and markets, as well as private investing in VC. But there was only so much you could talk about that without circling back on itself. So they eventually started talking about current events, politics and world affairs, and how it can affect the world of business.

Having a Healthy Conversation

David muses that what makes them different from other business and marketing podcasts, except for their discussion on current affairs, is that they get to have a healthy conversation. Unlike your typical podcast that has the host and maybe one or two guests to discuss a certain topic, the four of them talk it out amongst themselves, and sometimes even lead to heated discussions. Because it’s not simply an echo chamber, it’s a place where ideas are presented, and confirmed or challenged by the other hosts.

“One of the things people say they like about it is the fact that we can get into debates, vigorous debates about politics, and yet we’re all still friends. There’s that vibe to it. But there’s also people on the show breaking each other’s balls, that kind of stuff. And they like that vibe, too.” – David Sacks

Since it’s the same four people having the conversation each week, each episode feels like a continuation of the last. Which makes you want to listen to it and look forward to the next.

David Sacks on the War in Ukraine

When asked about his thoughts on the current situation in Ukraine, David responds that it can be difficult to say what exactly is happening at a particular time. Despite technology giving us easier access to information, there is just too much conflicting information being touted around.

That said, he felt that some US media is escalating the current situation to the point that as if we are already at the brink of World War III. As a man who preaches for peace rather than an escalation of conflict, David hopes that our politicians and leaders steer clear of the war and help pursue for peace in the region.

To hear more on David Sacks and his thoughts on the current affairs of the world, download and listen to this episode.

Bio

David Sacks is co-founder and general partner at Craft. He has been a successful founder and investor for over two decades, building and investing in some of the most iconic companies in tech. He has invested in over 20 unicorns, including Affirm, AirBnB, Bird, ClickUp, Eventbrite, Facebook, Houzz, Lyft, OpenDoor, Palantir, Postmates, Reddit, Slack, SpaceX, Twitter, Uber, and Wish.

David is also co-host of the popular “All-In Podcast” with Chamath Palihapitiya, David Friedberg, and Jason Calacanis.

David first got involved in the technology industry in 1999 when he joined early-stage startup Confinity, later renamed PayPal. Serving as the company’s first product leader and then as COO, David built and ran many of the company’s key teams, including product management and design, sales and marketing, business development, international, customer service, fraud operations, and HR. He pivoted the product from beaming money on Palm Pilots to emailing money on the web, and introduced the business model. When the company IPO’d on the Nasdaq in 2002, David was 29 — the median age of the “PayPal Mafia” executives listed on the S-1. PayPal was later acquired by eBay and eventually spun back out into a publicly traded company (under ticker symbol PYPL).

In 2008, David founded enterprise collaboration company Yammer, which was one of the first SaaS startups to apply consumer growth tactics to enterprise software. Yammer’s viral approach made it one of the fastest-growing SaaS startups in history, exceeding eight million enterprise users in just four years. As Founder/CEO of Yammer, David grew the company to roughly $60 million in sales and 500 employees. In July 2012, Microsoft acquired Yammer for $1.2 billion. It remains one of the fastest unicorn exits in SaaS.

Since Yammer, David has continued to be involved in the SaaS world, with an emphasis on “Bottom Up SaaS,” the strategy he pioneered at Yammer by combining product-led growth with B2B sales. Bottom-up SaaS companies combine the growth potential of B2C with the enterprise budgets of B2B, leading to explosive outcomes when ARR goes viral.

David is well known in Silicon Valley for his product acumen. AngelList’s Naval Ravikant has called David “the world’s best product strategist.” David likes to begin pitch meetings by seeing a product demo.

Links

Connect with David Sacks

Website | Bottom Up | All In Podcast | Twitter | LinkedIn

We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on Apple Podcast! You may also subscribe to his newsletter, The Difference, for some amazing content.

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This is an extraordinary time in history COVID recession, radical social change. The shift from native analogues to native Digital’s increased internal violence in the US and in many other democracies. In times of great crisis, we turn to great minds for deeper understanding and perspective. So, on this episode of Christopher Lochhead: Follow Your Different, we ask David Gergen: what’s really going on here in the world?

David Gergen has served as an adviser to four United States President Nixon, Ford, Reagan, and most recently, Clinton. He is the rare political leader to serve his country from both Republican and Democratic vantage points. Professor Gergen also teaches public service, and as the founding director of the Center for Public Leadership at the Harvard Kennedy School. He is also the winner of two Peabody awards for excellence in broadcasting.

So when it comes to the world of politics, there is no other better suited to make sense of everything that is going on. So if you are interested, stay tuned to this episode.

David Gergen on the State of World

The conversation starts off with David getting asked about what he thought about the current situation of the world today.

David says that it’s looking pretty grim at the moment.

“We’ve just had a cascade of crises over the last 20 years and it is sort of bewildering. How many have hit us? And you know, some have come and gone and some would remain with us. The latest one? Ukraine. I it’s just really hard to see a good outcome in this.” – David Gergen

A lot has happened over the past weeks in the development of the Russian Invasion of the Ukraine, and David shares that it may last for a while until both sides have exhausted their arsenal, like two punch- drunk fighters. But he still hopes that Putin sees reason at cuts his losses, and start accepting peace talks sincerely. Because as it is, their current situation doesn’t only affect them, but the rest of the world as well.

Choosing Sides

When asked about the weird rise of support for Putin from some politicians and celebrities, David agrees that the trend is not mainstream, but it is visible now. He also comments that this line of thought is dangerous, and could only serve to prolong the war, as Putin might continue thinking that he is justified for doing so.

“I think the degree to which people move over to Putin’s hog(wash) will only prolong this war, and very, very likely would politicize it. We will pay a price for that for a long time to come, because we’ll never settle down. We’ll never get back to a smoothly running democracy again, if we keep playing games.” – David Gergen

He adds that we should all double down with our original stance and that is one of morality. Putin is being a tyrant, and we must support Ukraine in any way we can.

On Bush and Biden’s Responses to Crises

David was then asked how he compares Bush’s actions right after 9-11 and Biden’s response in the current Ukraine crisis. He first makes a point that both took a stateman’s approach, which is to protect the United States first and foremost. In Bush’s case, he protected the people of Islamic faith that reside in the US, while simultaneously planning a precision strike on the people responsible for the attack.

As for Biden, he did his best to keep us out of war. He prevented us from being directly being involved by not deploying troops to Ukraine. Now, whether that turns out to be the right decision as a policy, I think is still uncertain. Whether it proves to be the right thing or not will remain to be seen in the coming days.

To hear more from David Gergen and his thoughts on the current state of the world, download and listen to this episode.

Bio

David Gergen is a professor of public service and founding director of the Center for Public Leadership at the Harvard Kennedy School. In addition, he serves as a senior political analyst for CNN and works actively with a rising generation of new leaders.

In the past, he has served as a White House adviser to four U.S. presidents of both parties: Nixon, Ford, Reagan and Clinton. He wrote about those experiences in his New York Times best-seller, Eyewitness to Power: The Essence of Leadership, Nixon to Clinton (Simon & Schuster, 2001).

In the 1980s, he began a career in journalism. Starting with the MacNeil-Lehrer NewsHour in 1984, he has been a regular commentator on public affairs for some 30 years. Twice he has been a member of election coverage teams that won Peabody awards, and he has contributed to two Emmy award-winning political analysis teams.

In the late 1980s, he was chief editor of U.S. News & World Report, working with publisher Mort Zuckerman to achieve record gains in circulation and advertising.

Over the years, he has been active on many non-profit boards, serving in the past on the boards of both Yale and Duke Universities. Among his current boards are Teach for America, The Mission Continues, The Trilateral Commission, and Elon University’s School of Law.

David Gergen’s Work

David’s work as director of the Center for Public Leadership at the Kennedy School has enabled him to work closely with a rising generation of younger leaders, especially social entrepreneurs, military veterans and Young Global Leaders chosen by the World Economic Forum.

Through the generosity of outside donors, the Center helps to provide scholarships to over 100 students a year, preparing them to serve as leaders for the common good. The Center also promotes scholarship at the frontiers of leadership studies.

A native of North Carolina, David is a member of the D.C. Bar, a veteran of the U.S. Navy, a member of the Council on Foreign Relations and a member of the U.S. executive committee for the Trilateral Commission. He is an honors graduate of Yale and the Harvard Law School. He has been awarded 27 honorary degrees.

David has been married since 1967 to Anne Elizabeth Gergen of England, a family therapist. They have two children and five grand-children.

His son, Christopher is a social entrepreneur in North Carolina as well as an author and member of the Duke faculty. His daughter, Katherine is a family doctor, working with the underserved population at the Boston Medical Center.

Links

Connect with David Gergen

Website | Twitter | Harvard | CNN | WSB

Check out his new book: Hearts Touch with Fire

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!

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We live in a time of radical acceleration in the creation of very different futures with marketing category after marketing category. That goes the same for the world overall as well, which also adds a threat and challenge to most businesses. But at the same time, it can also be a great opportunity. On this episode of Christopher Lochhead: Follow Your Different, we make sense of it all with our guest, Gina Bianchini.

Gina Bianchini is the founder and CEO of Mighty Networks. She is in the business of creating different futures. She has raised over $67 million in top tier Venture Capital, and a pioneer in the digital and social space on creating a platform for businesses and creators to build communities.

Gina has also been a guest before. You can check out what she has said on The Power of Niche Networks in FYD episode 65. So if you want to hear more from her about the power of communities, stay tuned to this episode.

The Importance of Knowing Category Design

Gina starts off the conversation by stating that she loved what they were doing with Category Pirates, and how it being a collaboration means ideas are more fleshed out and multi-POV than just having one person do it.

That said, she mentions being in a conference recently that was showing a product that she immediately recognized as someone who took category design and ran with it.

“I was at this conference yesterday, I saw one of the best category design presentations in like, eight minutes. It was it was it was a masterclass in category design. It’s a company called Coalition. And they do cyber insurance. And their category that they have is active insurance.” – Gina Bianchini

Gina could tell that the company was not going to compete in the cybersecurity market, it was creating a new market for itself with a new category. So if all things go well, Coalition could find themselves the Category Kings in this new market they are trying to create.

Overdone Languaging is Bad Languaging

They then talk about how languaging seems to be going to a bad trend nowadays. While languaging in business itself is not bad, it is bad when done to an excess. We call it Technobabble, and it’s when you just spout out jargons and techspeak just to make yourself sound competent in the tech field and to potential clients.

While smooth-talkers who sell snake oil are not new in the business world, it screams lazy and incompetent when you just take a bunch of technobabble and dump it in your company’s mission statement, in hopes of sounding smart.

Languaging is supposed to help you differentiate yourself from the rest, not to obscure and hide your business’ lack of ingenuity.

The Big Brand Lie

Gina brings up one of the articles and minibooks that Category Pirates has created, which was the Big Brand Lie.

I share with her the story on what happened after we released that article on Category Pirates. Because a lot of marketing people were upset, some as a knee-jerk reaction, others because it challenged their prior knowledge and ideas in marketing.

But at the end of it all, whether it changed someone’s ideas on marketing or not, it did start a conversation on how to approach marketing. If nothing else, that spark alone is rewarding in and of itself.

Gina agrees and also echoes the sentiment that product alone is not enough to dominate a market. And if you want to create different futures, you need to look at how you can drag that future into the present.

To hear more from Gina Bianchini and her thoughts on Category Design and the power of building a community, download and listen to this episode.

Bio

Gina Bianchini is an American entrepreneur and investor. She is the Founder & CEO of Mighty Networks. Before Mighty Networks, she was CEO of Ning, which she co-founded with Marc Andreessen.

In addition to Mighty Networks, Gina serves as a board director of TEGNA, a $3 billion broadcast and digital media company, and served as a board director of Scripps Networks, a $12 billion public company which owns HGTV, The Food Network, and The Travel Channel that merged with Discovery Communications in 2018.

Links

Connect with Gina Bianchini!

Website | LinkedIn | Twitter

We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!