Posts Tagged ‘Authors’
061 Happy Money w/ Ken Honda 8 Million Bestselling Author
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Ken Honda has authored over 50 books and sold over 8 million of them. Today, he joins Lochhead in a riveting conversation about his latest book, Happy Money and how you can have a powerful relationship with it.
“Next time you have a hard time feeling happy about writing checks, just say, ‘Thank you, thank you, thank you for giving me the opportunity to bless people with my money.’” – Ken Honda
Happy Money Defined
Ken exemplifies happy money through the news he watched prior to coming on the call with Lochhead. Someone delivered a speech about taking care of all the student loans of hundreds of college graduates. Without getting anything out of it, the person was lifting this particular burden, which kills lots of people, off of these graduates’ shoulders.
“Happy money is money that makes you smile when you receive it. And also, it gives you joy when you spend it.” – Ken Honda
This is a fascinating way of thinking about money. After all, most people and authors espouse how-tos of making, saving, budgeting and other money mechanics.
Money Healer Ken Honda
Often called the money healer, Ken not only teaches financial independence. His focus also lies on how to heal one’s relationship with money. People tend to worry about it too much that they cannot have a healthy life.
We have become so restricted because of money issues. Ken took up the mission to help people be free of these constraints.
Everyone Has Money Wounds
In Happy Money, Ken writes about money wounds. This less than positive relationship with money stems from the simple truth that we all are frustrated with money in one way or another. And by all, he means not just the financially challenged people who have a hard time making ends meet.
Middle class people manage to make ends meet, but barely. Meanwhile, those in upper middle class feel disadvantaged and feel the need to work hard to graduate, land a job and pay back their loans. And the wealthy people feel some kind of guilt about sitting at the top.
“If you can somehow heal your money wounds and transform your relationship with money, you can then be happy forever. It takes a little practice, but not too much.” – Ken Honda
To hear more about bettering your relationship with money from Ken, download and listen to the episode.
Bio:
Ken Honda is a bestselling author of self-development books in Japan, where he has sold more than eight million books since 2001.
While his financial expertise comes from owning and managing several businesses, his writings bridge the topics of finance and self-help, focusing on creating and generating personal wealth and happiness through deeper self-honesty.
He is the first person from Japan to be voted into the Transformational Leadership Council.
Fluent in Japanese and English, he has lived in Boston and currently resides in Tokyo.
Links:
Simon and Shuster – Happy Money
We hope you enjoyed Ken Honda on this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
059 Bill Walton NBA Legend, The Power of A Positive Life
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In celebration of the NBA finals, we’re releasing a special re-issue of an episode with the legendary Bill Walton. Originally aired in February 2018, let us revisit this conversation full of Bill’s enthusiastic view of life through its many ups and downs.
“When you wanna get someplace, you have to have the dream. And then you have to have a teacher, somebody who has been where you wanna go because the surest way to find out how get there first is to talk to somebody who’s on their way back.” – Bill Walton
More Failures than Greatness
A lot of life’s greatest lessons come mostly from failures, Bill says. Sure, he has lived more than 60 years and has been part of some true greatness. Even then, he still felt cursed with his lifelong speech impediment and eventual injury.
“My life has been defined by meteoric rises to the top from [when I was] really young and then incredible crashes to the bottom all caused by orthopedic health crises.” – Bill Walton
In the course of those 60 and some years, Bill has completely changed as a human being.
Enjoying Life Including Change
After reading Lochhead’s Play Bigger, he came to realize the importance of willingness to embrace change. It is, after all, one of the things that athletics prepares you for. In life, things go wrong and things collapse and we need to get ready when they do.
To aid in his positivity-driven life, Bill lives by Coach John Wooden’s 2 sets of 3. Never lie, never cheat, never steal; don’t whine, don’t complain, don’t make excuses. Embracing change means embracing and working around what life serves you.
“When I see these guys whining, when I see these guys complaining and making excuses, I always tell them, ‘Look, I’ll listen to your problems one time. But from here on out, I wanna hear a plan on your path forward.’” – Bill Walton
Secrets to Get Someplace
Bill shares that he always tries to be a dreamer to get somewhere in life. He has learned to keep dreaming from the greatest influences in his life. In a world that tries to send him in other directions, he always turns to those who love to read, who dare to dream.
The second key ingredient? A teacher who can show him the way.
To hear more about Bill’s secrets to positivity and its fruits, download and listen to the episode.
Bio:
In 1997, Bill Walton was selected as one of the NBA’s Fifty Greatest Players of all Time.
He’s an Emmy award-winning broadcaster and Forbes calls him one of the top 10 pundits in America.
In 2009, Walton was named one of the top 50 sports broadcasters of all time by the American Sportscasters Association.
In June 21, 2001, Bill was named as the inaugural inductee into the Grateful Dead Hall of Honor.
Bill is the bestselling author of “Back From The Dead” and a highly entertaining and engaging keynote speaker.
Links:
We hope you enjoyed Bill Walton on this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
057 Connected Strategy w/ Christian Terwiesch
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Professor Christian Terwiesch gets in touch with Lochhead for a remarkable conversation about connected opportunities in the customer journey. They dig into his new book, Connected Strategy, which looks into new forms of connectivity that can build legendary interactions with customers.
“What would it take that you blow this tradeoff away and you can have a higher efficiency, low fulfillment cost interaction with the customer and still delight the customer?” – Professor Christian Terwiesch
First Things First: Customer’s Perspective
In order for connected strategies to happen, business leaders should first think about the customer’s perspective. It is important to know the product and service that you want to provide them. And even more important is knowing the customer’s motivations for availing of your product.
For example, a shoe designer can spend tons of money on R&D and marketing to build relationships with retail stores. And even then, they could fail miserably at understanding their customers’ pain points. After all, the company that focuses on just the shoe itself will not be able to deliver quality customer journey.
“The customer’s pain points are not about just buying the shoe and having a great shoe. There’s a much bigger aspiration that this runner potentially has—feeling good, running their first marathon.” – Professor Christian Terwiesch
Connected Customer Journeys
A term that Professor Terwiesch is particularly fond of is “consumption shame”, called “customer journey” in his book. This reminds us that people do not wake up in the morning and say they want our product.
They first have to realize the need, which may be initially latent, for a product. From there, they can make the choice and finally buy the product. This journey, a form of engagement and experience, is made of weaved and repeated interactions.
“It’s weaving those disjoint experiences together, so that you and I—my firm and you—will have a relationship that goes much longer than one episode.” – Professor Christian Terwiesch
Recognize, Request, Respond, Repeat
Lochhead also shared his own experience after a recent purchase of podcasting equipment. A representative rang him up, asked some questions about his purchase, and then offered to help him directly should he have concerns. Christopher also received an email containing links to the shop’s FAQs page, which completely blew him away.
A company’s personal touch shows the embeddedness of the moment of purchase in a longer customer journey. There could also be a similar experience for other customers before they make the purchase. Four stages in the journey that could use such connected strategies are the moments when customers recognize, request, respond and repeat their interaction with the product.
To hear more about connected strategies from Professor Terwiesch and how you can utilize them, download and listen to the episode.
Bio:
Christian Terwiesch is a professor of Operations and Information Management at Wharton and co-directs Penn’s Mack Institute for Innovation Management.
With extensive experience in MBA teaching, online courses, and executive education.
Professor Terwiesch has authored several books, and published in many of today’s leading academic journals, from Management Science to The New England Journal of Medicine.
He also hosts the national Sirius XM radio show Work of Tomorrow. He holds a doctoral degree from INSEAD and a Diploma from the University of Mannheim.
Links:
OID, Wharton School – University of Pennsylvania Profile
Executive Education, Wharton School – University of Pennsylvania Profile
Speaker Booking Agency Profile
We hope you enjoyed Professor Christian Terwiesch on this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
056 It’s The Manager w/ Jim Harter
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According to Gallup’s management practice Chief Scientist Jim Harter, the productivity of people at work has been increasing… but at a declining rate. More concerning is how only 34% of American workers and two-thirds of managers are engaged at work.
On this episode, he touches on the topic of bosses versus coaches, workplace engagement, people efficiency, and a lot more.
“I want my job to kind of reflect who I am, match my identity… I don’t want my manager to just be an expert on my weakness, I want them to be an expert on my strengths.” – Jim Harter
Changes in Workplace Productivity
The numbers Jim and his teammates have tracked for a while hint on how workplace productivity trends upward, albeit slowly. The figures clearly tell of a room for growth for most organizations.
Workplaces are changing tremendously, and this creates an even bigger burden on leaders. These changes include the massive increases in diversity, technology, remote work, among other things. Needless to say, all these factors affect productivity.
Theory and Practice of Management
There is also the dissonance between the science and practice of management. Leveraging the science is one area for improvement of working environments, and more so its application in practice.
“We’ve seen that the practice of management hasn’t kept up with the science of management. The science of management has advanced significantly in recent decades but the practice of management hasn’t.” – Jim Harter
One such example is how the new workforce has evolved and now ask for a coach, not a boss. Therefore, one of the more critical things organizations need to be thinking about is moving from a culture of boss to coach. This ultimately relates to leaders asking for a change of culture to match the changing workforce.
People Efficiency is the Future
Jim says leaders need to keep up with the changes to both the workforce and the science of management. That is, they need to shift the focus from process efficiency to people efficiency.
“People efficiency is getting people into roles where they know what’s expected of them, where they have clear expectations, where they’re coached on an ongoing basis to do what they do best, to use their strengths.” – Jim Harter
In flexible and remote working environments that are more common nowadays, it becomes even more important to be purposeful about three things. First, there is setting expectations, and then continually touching base with people. Lastly, a workplace needs to be of high trust and accountability.
To hear more about strength-based environments, extrinsic versus intrinsic motivations and more from Jim, download and listen to the episode.
Bio:
Jim Harter, Ph.D., is Chief Scientist for Gallup’s workplace management practice.
He is the coauthor of the New York Times bestseller 12: The Elements of Great Managing, an exploration of the 12 crucial elements for creating and harnessing employee engagement.
Dr. Harter’s book, the New York Times and Wall Street Journal bestseller, Wellbeing: The Five Essential Elements, is based on a global study of what differentiates people who are thriving from those who are not.
His research is featured in First, Break All the Rules, and he contributed the foreword to Gallup’s new edition of this groundbreaking bestseller.
Dr. Harter is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationships between work-unit employee engagement and business results.
Updated periodically, this study currently covers 82,000 business units and includes 1.8 million employees in 230 organizations, across 49 industries and in 73 countries.
His work has appeared in many publications, including Harvard Business Review, The New York Times, The Wall Street Journal, Fast Company and TIME Magazine, and in academic articles and book chapters.
Dr. Harter received his doctorate in psychological and cultural studies in quantitative and qualitative methods from the University of Nebraska-Lincoln (UNL).
Book Overview:
Today’s decline in global productivity has every business leader scrambling to break through with one failed strategy after another.
But the real strategy is already right in front of them. It’s the manager.
In fact, there is no better investment a company can make in its future growth than updating their management playbook to align with today’s very different values and realities.
Based on the largest study of its kind (37.2 million people surveyed) as well as Gallup data from more than 30 years of U.S. and global workplace tracking, including interviews of employees and managers across 160 countries, IT’S THE MANAGER (Gallup Press; May 7, 2019; ISBN: 9781595622242; $34.00) by Chief Scientist for Gallup’s workplace management practice, Jim Harter, Ph.D. with Chairman and CEO of Gallup, Jim Clifton, and is the definitive up-to-date guide to what really works in management today.
IT’S THE MANAGER explores 52 game-changing insights including how to:
- Adapt organizations and cultures to rapid change and new workplace demands
- Meet the challenges of managing remote employees, a diverse workforce, gig workers and the rise of artificial intelligence
- Attract, hire, onboard and retain the best employees to make your organization one of the most desired places to work for current and future stars.
- Transform your managers into coaches who inspire, communicate frequently and develop employee strengths.
The manager has been brushed aside as a middleman that is no longer needed in business today, but Gallup’s data supports a radical claim: that managers should be the cornerstone of every company strategy.
When you build great managers you will experience organic revenue and profit growth, and you will give every employee what they most want today: a great job and a great life.
Links:
We hope you enjoyed Jim Harter on this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
053 The Difference Between Fact & Stories w/ Dushka Zapata
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Dushka Zapata joins us for another fun and life-affirming conversation. Dushka and Christopher talk about the origins of her soon-to-be-released book, how recounting something differently is valid, and how stories differ from facts.
Recounting Things Uniquely
Dushka is very aware of her unique thought process that translates into her writing. Oftentimes, her recollection of shared experiences differs from that of other people.
She finds this fascinating. Regardless of what other people say, these instances remind her that she has the license to say things in a different way in order to tell a story. She knows it is not some conscious effort but her recounting of things as exactly as she can.
“I’ve known for a long time that I look at things differently than other people. I think that’s what makes me worth reading—because it’s less about what happened but more of my perspective about it.” – Dushka Zapata
Different is Valid
She will soon be releasing a book about stories from her childhood and her family. She shared some of these stories to her siblings and as expected, they were surprised with the way she saw things. And for such a book, what title can be more fitting other than, This is How I Remember It?
Her book not only celebrates the uniqueness of each individual’s perspective but also nullifies the notion that one point of view is superior to another. The memory of a loved one’s passing is generally painful, but for some people like Dushka, it can also be beautiful.
“I feel really strongly about the way I remember things. It matters to me about how other people claim that I’m not recounting something right… I think that’s a gift. I’m so happy that the way I remember things is like that.” – Dushka Zapata
A Thin Line Between Facts and Stories
Dushka puts simply the difference between facts and stories through an answer to a Quora question. We often make assumptions about people’s behaviors that seem out of the ordinary. And these assumptions, those add-ons, are usually the stories that embellish facts.
Failure to see the difference between the two results in struggles for most people.
“It’s a wonder we understand each other at all because we look at the world through our assumptions and our insecurities, but I also think that we look at the world through a lot of things that never actually take place.” – Dushka Zapata
To hear more about Dushka’s powerful answers to Quora questions, her deeper take on stories and facts, download and listen to the episode.
Bio:
Dushka Zapata is one of the most prolific and popular writers working today.
On question and answer site Quora her work has been viewed over 135 million times.
She’s the author of eight best-selling books.
Dushka has over 20 years of experience as a senior communications executive in Silicon Valley.
When she’s not writing, she serves as a communications executive at tech juggernaut Zendesk.
Links:
New Book – You Belong Everywhere: and Other Things You’ll Have to See for Yourself
Quora Answers:
- Is there an age where it no longer makes any sense to take ballet lessons?
- My boyfriend doesn’t text me first. I have to text him first, and after that, he often doesn’t text me back. Why?
We hope you enjoyed Dushka Zapata on this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
049 How to Build a Business that Works for your Life with Ever Gonzalez
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On this episode, we have a podcaster who is loved by entrepreneurs Ever Gonzalez.
Ever and Christopher had a fun and informative conversation about designing business that serves your life, not the other way around, and what he’s learned in talking to over 400 success entrepreneurs on his popular podcast.
“I would much rather take it a little bit easier and have the things that are important to me my family, freedom, time than to hustle, hustle, hustle and have all the money in the world for what reason.” – Ever Gonzalez
Outlier On Air
Ever had an amazing journey in his life, a great career, and he a successful run as an entrepreneur running a freight management company all starting his podcasting in December 2013.
At first, it was strictly for entrepreneurs, but halfway thru it, he became curious with other authors and people that he wanted to know more. He’s enjoyed talking about business and people and now, it has over 422 episodes.
Unpacking Hustle
A lot of people today wants to be famous and they are losing money trying to follow this dream because they were hustling. As we get older, we have to step back, think and slow things down in order to get good results.
Ever said that he’s living a life that he can control, a life that provides him freedom, still makes some money and working on projects that he’s passionate about.
“Hustle is a no shit, Sherlock. You can go back and look at any book, of what anybody who’s ever been successful, it takes hard work.” – Christopher Lochhead
Finding the Right Pace
Most people don’t know how to value time and being in balanced is something that is hard to do especially working in entrepreneurial businesses.
In reality, what we shared with younger entrepreneurs is that there will be plenty of time and they will be less effective, if they burn themselves out.
Remember the point of all of this work is to deign a legendary life, not kill yourself “hustling”
According to Ever, he had seen the ups and downs, but it’s the mental health that scares him.
In a lot of ways, success is about learning to manage you own psyche.
To hear more about Ever a podcaster who is loved by entrepreneurs, download and listen to this episode.
Bio:
Ever Gonzalez is an entrepreneur, CEO, a top podcaster and the Founder of OutlierHQ, a media and events company that provides resources to help entrepreneurs start, grow, and scale their businesses. He is also the host of Outlier On Air, a weekly podcast that interviews Founders, Disrupters, and Mavens.
Links:
We hope you enjoyed Ever Gonzalez on this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
045 Bedtime Stories for Managers with Dr. Henry Mintzberg
In today’s episode, the awesome Dr. Henry Mintzberg sits with us. He unpacks some powerful,
provocative and counterintuitive approaches to managing and decision making. He
also tells us why he thinks we need less of what he calls, Lofty Leadership.
Bedtime Stories for Managers
Manager is not a word we hear that often. One of the
stories is we can’t separate leadership from management. Good managers lead and
nobody wants a leader who does not manage.
Everyone thinks that they are leadership expert, but for
Dr. Mintzberg, people must practice both together to succeed and enhance a
community.
“Managers are leaders and leaders are managers.” – Dr. Henry Mintzberg
Community vs. Networking
Communities tend to be small as the network can be
massive. He compares these two as the first one can be more personal while
networks are more on relationships and can be critical.
According to Dr. Mintzberg, community is networking. You
keep your community small, but your network of communities is across the whole
organization.
“An effective organization is a community of human beings, not a collection of human resource.” – Dr. Henry Mintzberg
The Epidemic of Managing without a Soul
Have you experienced something where you walk on a certain hotel or restaurant and then 2 minutes later, you can tell if the place is together or not? For sure, some of us can get that feeling and this is what Dr. Mintzberg means when he says there is no feeling in the place.
This has been a theme that would come by entrepreneurs,
CEOs, and people managing businesses. He said that the best way to manage an
organization is by connecting with them.
“Managing is about eating scrambled eggs and live your customers’ experience. Connect with them.” – Dr. Henry Mintzberg
To hear more about Dr. Mintzberg, a Canadian academic and author on business and management, download and listen to this episode
Bio:
Professor Henry
Mintzberg, OC OQ FRSC
is a Canadian academic and author on business and management. He is the
Cleghorn Professor of Management Studies at the Desautels Faculty of Management
of McGill University in Montreal, Quebec, Canada where he has been teaching
since 1968.
Some of his works are:
• Managers Not MBAs
• Strategy Safari
• The Rise and Fall of Strategic Planning
Links:
We hope you enjoyed Dr. Henry Mintzberg on this
episode of Follow Your Different™! Christopher loves hearing from his
listeners. Feel free to email him,
connect on Facebook, Twitter, Instagram and
subscribe on iTunes!
044 Legendary Sales Culture with Dan Casetta
On this episode, we get to hang out with the incredible Dan Casetta. Christopher had a fascinating conversation with Dan about how to build a legendary culture, powerful ideas in recruiting and training, how to lead a young sales teen, how to change limes while saving dimes and a ton more!
Sales Organization
Dan ran the Western part of the Cutco’s sphere that touches the Pacific Ocean with 5,000 salespeople in it. What he loves about this is they get to impact a lot of young people at the time that are critical in their lives.
They get to learn a whole lot of
life skills, knowledge, habits and ways of thinking that make a difference for
them.
“Once you invest time and energy, help them develop and do well, help shape their attitude about the experiences that they have, so that they end up succeeding.” Dan Casetta
Recruitment and
Training
They usually start with the people they know, as in, referrals. It is easier for them to train and develop those people that have been personally recommended. The training is critical and the method of recruiting precedes the training as well.
According to Dan, once the summer is over and school starts, they continue to work with these young people to support their needs. They also have what they call Leadership Academy, where the trainees continue to gain more skills and knowledge that will help them to lead the team.
“We judge people based on attitude, not necessarily based on what part of the town they live in or their background.” – Dan Casetta
Changing Lives
At a very young age, Dan was exposed to the concept of personal development. As he grew up in the business, a large part of the training and development that he did is to help people with their lives.
They teach topics and ideas that are just not related to selling Cutco, but also develop each person in his organization as humans, as people. He created this environment of personal growth in his organization and became successful in this kind of field.
“Help people with their lives, not just their jobs.” – Dan Casetta
To hear more about Dan, a sales leader and business and life coach, download and listen to this episode.
Bio:
Dan Casetta is a record-setting sales manager, business & life coach, national speaker, culture shaping executive and a longtime member of the Cutco. He is also one of the best-selling authors of the book, Success Starts Today with the famous Jack Canfield, author of the “Chicken Soup for the Soul” series.
Some of his blogs are:
• Your Words Matter
• The Magic Secret (Part 1 and 2)
• Decision-Making: Insights to Help You Make Better Choices
• How Much Does It Cost?
• Why Me?
Links:
We hope you enjoyed Dan Casetta on this episode
of Follow Your Different™! Christopher loves hearing from his listeners. Feel
free to email him, connect on Facebook, Twitter, Instagram and
subscribe on iTunes!
043 The Miracle Equation with Hal Elrod
Today, one of the best-selling self-help authors of all time, Hal Elrold sits with us. We unpack his brand new book, The Miracle Equation and talk about his life-changing story after beating cancer. Listen and believe that miracles do happen.
Miracle Equation
Hal created this equation 6 years prior to the Miracle Morning as a concept that he has been practicing and teaching in a company that he worked for. This is the formula that he used to beat cancer.
Anything is possible, but possible is not enough to get us up in the morning. His unwavering faith and extraordinary effort are his biggest decisions that helped him achieve his goal.
“The miracle equation is not a one-time decision to achieve a one-time goal. It’s a fundamental way of living, a way of bringing fate. It is the fundamental lens to which you approach all of your life’s challenges and all of your opportunities, goals and dreams.” – Hal Elrod
Possible to Probable
The voice of self-doubt and fear is what overrides us. According to Hal,
we have to replace fear with faith. Stepping out on faith is how he closed the
gap and by reinforcing that which he called the “Miracle Mantra”.
“You don’t have to believe you can achieve the goal in order to keep moving forward and ensure you achieve the goal.” – Hal Elrod
Unwavering Faith
Developing the quality and characteristics of a
person is what we need to focus on. For as long as there’s effort and by
maintaining unwavering faith, regardless of what the result is, we can achieve
anything.
This is not a one-time decision. It is a fundamental way of approaching our life in every challenge we encounter and in every goal that we set.
“The highest benefit that you can get from setting and pursuing a goal is not to hit the goal. It is who you become on the journey toward the goal by giving it everything you have no matter what.” – Hal Elrod
To hear more about Hal, one of the best-selling self-help authors of all time, download and listen to this episode.
Bio:
Hal Elrod is one of the highest keynote speakers in America,
a top podcaster, and creator of one of the fastest growing and most engaged
online communities in existence. He is also one of the most inspiring authors
of one of the highest rated, best-selling books in the world, The Miracle
Morning.
Some of his works are:
• Achieve Your Goals podcast
• Best Year Ever Blueprint
• (10 books) of The Miracle Morning book series
Links:
We hope you enjoyed Hal Elrod on this episode
of Follow Your Different™! Christopher loves hearing from his listeners. Feel
free to email him, connect on Facebook, Twitter, Instagram and
subscribe on iTunes!
