464 Jersey Mike’s Is Worth $7.5 Billion And 2% Of Its Customers Are Gen Z | The Pirate Street Journal

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Jersey Mike’s went public this year after a Blackstone takeover, and Wall Street has put a price tag of about $7.5 billion on it. The chain has posted 20 straight years of same store sales growth and pulled in $4.3 billion last year. It sits right behind Subway as the number two sub chain in America. But here’s the catch. Roughly 70 percent of its customers are Gen X or boomers, and Gen Z makes up just 2 percent. The plan is to grow from 3,300 stores to 15,000, and that math only works if younger eaters show up.

This episode of The Pirate Street Journal breaks down three major business topics through that lens. Christopher, Eddie, and Bri take a hard look at the week’s most important business news and share what the Wall Street Journal and the rest of the mainstream press consistently miss. The result is a faster, sharper, and more honest read on how business actually works.

You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.

Jersey Mike’s: The Debt, the Price Tag, and a Sandwich Category Gen Z Doesn’t Crave

Blackstone loaded Jersey Mike’s with about $1.8 billion in debt, and some of it paid Blackstone before the IPO. That pressure explains why the chain needs 15,000 stores. Now, a sub with chips and a drink runs 15 to 20 bucks, which is a long way from the $5 footlong that built Subway.

Then there’s the palate issue. Ask a Gen Z kid where to eat and Chipotle comes up before any sandwich shop. Mexican food is now what the sandwich was 20 years ago. Marketing spend alone, like a TikTok dance, won’t fix a category that simply isn’t on their list.

Strong Unit Economics Meet a Subway Warning

There’s a real bright spot. A Jersey Mike’s franchise costs about $575,000 to open and does roughly $1.37 million in sales. Jimmy Johns needs about $550,000 for around a million, and Subway takes $380,000 for just $500,000. Which means Jersey Mike’s converts cash better than its sandwich rivals.

The danger is repeating Subway’s mistake. Subway chased cheaper, younger customers with discounts and has been shrinking ever since. Jersey Mike’s already has 12.5 million loyalty members who visit three times as often as everyone else. Protecting that base while courting a new one is the tightest wire the new CEO has to walk.

Getting Different With the Menu and the Franchise Pitch

The fix is to get different, not just louder. Jersey Mike’s only put about 1 percent of its marketing into social last year, while peers spend 10 to 25 percent. Still, more TikTok won’t create a new reason to care. A banh mi sub, a Mexican sub, or a chicken parm sub could give the chain a palate that matches how younger people actually eat.

There’s also an entrepreneurship angle. Gen Z is putting business formation ahead of family formation. A six figure investment in a Jersey Mike’s franchise could look better to them than six figures of college debt, and that turns the 2 percent problem into a recruiting pitch.

To hear more about the topics in this week’s The Pirate Street Journal, download and listen to this episode. You can also read more Pirate Street Journal entries in the Category Pirates newsletter.

We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, X, LinkedIn, and subscribe on Apple Podcast / Spotify!